At Houslly.com, we strive to provide exceptional service to real estate agencies across the USA. Our subscription plans allow agencies to list a number of property listings on our platform with options for 6 months, 1 year, or 1.5 years. Please carefully review our refund policy below.

1. Subscription Refunds

• Refunds are only available within the first 7 days of the subscription purchase. If you are not satisfied with our service, you may request a refund within this period by contacting us at contact@houslly.com.
• After the 7-day refund window has passed, no refunds will be issued, as subscriptions are considered fully utilized.

2. Eligibility for Refunds

• Refunds are only applicable for the initial subscription period. Renewals or upgraded plans are non-refundable.
• To be eligible for a refund, the agency must not have exceeded the property listing limit included in the subscription plan.

3. How to Request a Refund

• To request a refund, please email us at contact@houslly.com with the subject line “Refund Request” and include the following details:
  • Your subscription plan (6 months, 1 year, or 1.5 years)
  • The email address associated with your account
  • Reason for your refund request

Our support team will review your request and respond within 3-5 business days.

4. Exceptions

• Refunds will not be issued if there is evidence of misuse of the platform or violations of our terms of service.
• Partial refunds are not available for cancellations made mid-subscription.

5. Payment Processing Time

Once a refund is approved, it may take 5-10 business days for the funds to appear in your account, depending on your payment provider.

For any further questions or concerns about our refund policy, please contact us at contact@houslly.com.